Operations Manager, Business Operations position at Joko.| France

Joko Operations Manager, Business Operations

Experience: 2-years

Pattern: full-time

Country:

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Paris....France

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At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money.Founded in Paris, Joko is a tech company and certified B Corp with over 90 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko.From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and impact.Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.It’s still day 1, come build the future of shopping with us!🔥 Our Business Operations teamAt Joko, the Business Operations team is the powerhouse behind internal innovation. We tackle the company’s most strategic and complex challenges and we don’t just solve them, we turn them into long-term, scalable growth engines. Whether it's launching entirely new business lines, rethinking revenue infrastructure, or embedding AI into our operations, we lead high-impact initiatives that push Joko forward faster, smarter, and stronger.Our mission: Help Joko operate at its absolute best, every single day.🎯 What you will doWe’re looking for a highly analytical, resourceful, and impact-obsessed Operations Manager to join our Business Operations team and own one of our key operational scopes: Content, Product, Revenue, Finance, Marketing, or Team.You’ll take full ownership of your vertical, dive deep into its toughest challenges, and lead bold initiatives that unlock new levels of performance. You’ll design tech-enabled, scalable solutions that power Joko’s next stage of growth and efficiency.From rethinking revenue funnels to automating internal tooling or reshaping cross-functional workflows, you’ll be a key driver of transformation across the company.Your exact scope will depend on your background and company priorities. Example missions include:Revenue OperationsRedesign our sales and account management processes to drive conversion and retentionRebuild and optimize our CRM (Hubspot) to empower data-driven decisionsLead high-impact projects that directly influence top-line growthFinance OperationsAutomate cash collection, invoicing, and reporting flows end to endBuild internal tools that give real-time visibility into financial performanceReimagine how money moves through the business and fix what’s brokenContent OperationsScale the creation and quality control processes that thousands of merchant offers rely on across all marketsBuild AI-driven tools that multiply team output and accuracyHelp to manage a dedicated BPO team to deliver flawless, high-volume content at speedTeam OperationsOwn and evolve Joko's tool stack (Notion, Slack, Claude & MCPs …) and make every team faster, smarter, and more secureAutomate cross-functional workflows: onboarding, OKRs, access management for frictionless scaleLead ESG, IT security, and simplification initiatives that keep Joko compliant and future-proofProduct OperationsOptimize key product metrics like catch rate, coupon success, or banking connectionBuild tools that help Product teams move 10x fasterOwn key product integrations, acting as strategic POC with external partnersMarketing OperationsStructure and scale how we track, measure, and optimize marketing performanceAutomate workflows for growth and CRM teams to boost campaign velocityBuild robust internal systems to improve ROI visibility and strategic decision-makingYou’ll be part of a small, elite team with the autonomy to make real decisions and the mandate to drive real change.👀 Who we're looking forEducation: You graduated from a top-tier engineering, business, or applied science programExperience: You have 2+ years of experience in operations, strategy, consulting, or a similar role.Problem solver: You love tackling complex, ambiguous problems with structured thinking, creativity, and a bias for action.Operational mindset: You’re relentlessly curious, detail-obsessed, and driven to optimize processes. You enjoy getting your hands dirty and making things work better, faster, smarter.Tech-first thinker: You look for scalable, tech-enabled solutions before reaching for manual fixes. You're excited by building automation, tooling, and data flows.AI Enthusiast: You see AI as a core lever, and you're always exploring new ways to make work faster and smarter.Efficiency-driven: You thrive in multi-stakeholder environments, constantly seek productivity gains, and are always thinking three steps ahead.Autonomous: You can own and drive complex cross-functional projects from A to Z with minimal guidance.Strong communicator: You explain complex ideas clearly and concisely, in both written and verbal formats.Entrepreneurial spirit: You’re proactive, hands-on, and thrive in fast-paced, ever-evolving environments.Languages: Fluent in English (spoken and written). French is a plus, but not required.💎 Our perks(Some of the benefits listed below are available to full-time positions only)At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.On top of that, we offer plenty of perks:💸 Top-market compensation📈 Equity for everyone with the chance to own a piece of what you build🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings💪 Contribution to your ClassPass subscription🍼 8-week leave paid 100% for the second parent…and much more, check the full list here!🤝 Our hiring processIntro call: Quick screening with the Hiring Manager or the Talent team.Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).Step 2 – Role-specific assessmentsFor non-tech roles: Take-home case study followed by a 45 min interview. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).For tech roles: Live technical interviews:Coding interview + System design interviewFor research internships, an additional round may involve analyzing and presenting a research paperStep 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.References: Up to 3 calls with former colleagues or managers.☕ You may also be invited for coffee with team members to get a feel for our culture.

Operations Manager, Business Operations job opportunity at Joko.

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