Warranty Claim Assessor job opportunity at MSX International.



Date2026-04-30T12:35:19.455Z bot
MSX International Warranty Claim Assessor
Experience: General
Pattern: Full-time
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loacation Southfield, Florida, United States
loacation Southfield, Fl..........United States
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Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIESReview warranty documentation for the purpose of validating dealer warranty claimsSupport dealer network in the processing of those claims selected for review through the systematic examination of dealer submitted warranty claimsDetermine warranty repair eligibility in accordance with program guidelines through technical analysis of repair, adherence to warranty policies and procedures and proper claiming of parts and laborTrack status of a claim under review from submission through completionProvide dealers with feedback on warranty claim concerns detected while providing exceptional customer serviceEscalate unresolved issues to managerTrack claim payment system for potential issues and review by Client’s claim systems teamManual review and validation of claims and/or pre-authorization requests submitted by the dealer networkValidation of requests for repairs by the dealer networkOn-site at customer offices close to Jacksonville, FL airport.WORK ENVIRONMENTOffice environmentThe noise level in the work environment is usually moderateMonday – Friday; regular office hours

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