Service Writer job opportunity at ASCO Equipment.

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Date2025-10-04T04:56:39.511Z bot
ASCO Equipment Service Writer
Experience: 2-years
Pattern: full-time
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loacation San Antonio, United States
loacation San Antonio....United States
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ASCO Equipment has a career opportunity for a Service Write r in San Antonio, Texas . Experience with heavy equipment is preferred, however automotive industry experience may translate.   Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians. Responsibilities: Positively take ownership of customer experience  Manage work orders: open, close, post time, enter notes and monitor progress  Prepare accurate estimates for costs of repairs and present to customer   Monitor and Manage accounts receivables  Clearly and effectively communicate to customers, technicians and service manager  Provide status updates on: work orders, troubleshooting, technician progress & general questions  Monitor phones for field technician and customer calls  Various other administrative duties 2+ years of experience as a heavy equipment service technician or service writer   Ability to work in a fast paced/high volume dealership  Detail oriented, time management, and teamwork skills  Excellent customer service and communication skills  Proficient computer skills, and experience with G-Suite & other service programs  A personal dedication to work safety and accountability

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