HR Team Coordinator - HR Operations Service Delivery job opportunity at GE Vernova.

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DatePosted 21 Days Ago bot
GE Vernova HR Team Coordinator - HR Operations Service Delivery
Experience: General
Pattern: Full time
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degreeGeneral
loacation Budapest, Hungary
loacation Budapest....Hungary
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Job Description Summary As Team coordinator you will be responsible for coordinating the team's work: allocating, prioritizing their daily activities. You will be first point of contact for business HRM's and vendors. This Coordinator role will provide you the opportunity to sense the People Leader responsibilities (mentoring team members, providing feedback and being involved in hiring process) and develop your people management skills as well. You will be performing activities including, but not limited to, information sharing with the team, coaching and mentoring for individual development support, monitoring KPIs and ensuring they are met on team and individual levels and that regular operational reviews are held with relevant stakeholders, identifying areas for improvement and simplification respective to own processes and responsibilities. Job Description Roles and Responsibilities Be responsible for multiple teams' operational deliveries: Measure end-customer satisfaction through weekly evaluation, develop action plan to mitigate any operational risks or to resolve escalated issues Monitor operational performance leveraging data, facts and metrics; identify and act on any trends or problems to maintain and improve performance levels Reorganize capacities / priorities if needed Close follow up on case distribution / allocation Handle escalations and influence necessary parties Mentor and coach team members in daily operational questions – provide support, training Organize and facilitate team meetings / huddles Act as a back-up Team leader when necessary Be an advocate and a balanced communicate agent toward the team, help to engage and foster culture and mindset Required Qualifications Proven experience in HR Operations (ideally in a shared service / call centre environment)​ Bachelor’s degree from an accredited college or university Deep understanding of how operational processes work  Proven experience of working with large teams across different regions  Fully professional English language knowledge both verbal and written Good presentation / facilitation skills, being able to reconcile information, translate messages to operational tasks Desired Characteristics Able to explain & interpret the “why” to Stakeholders Strong understanding of applied policies, procedures, supported local / country regulations, compliance expectations Demonstrated ownership to solve cross-functional problems Sharing best practice with the team, giving instructions to resolve issues Suggesting opportunities & root cause issues proactively, highlighting them to operations teams, initiating and driving change/ improvement Metrics ownership, being mindful about capacity allocation within the team Can serve as an escalation point of difficult issues for senior stakeholders Coaching- mentorship attitude Project management experience  People Leader experience is a plus Additional Information Relocation Assistance Provided: No

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