Customer Onboarding Specialist - Ontario job opportunity at MEDFAR.

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Date2026-04-15T15:39:58.876Z bot
MEDFAR Customer Onboarding Specialist - Ontario
Experience: General
Pattern: Full-time
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loacation Ottawa, Ontario, Canada
loacation Ottawa, Ontari..........Canada
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Job DescriptionAs a Product Deployment Specialist, your role consists of supporting clinic staff in the optimal use of our web-based electronic medical record (EMR), while ensuring a successful implementation adapted to the reality of each clinic. Your contribution to the deployment team will have a direct and significant impact on improving clinical processes. You will be joining a multidisciplinary team whose mandate is to welcome new clients and guide them in the adoption of our care management solutions. Main ResponsibilitiesBe an integral part of the onboarding team by helping to define the needs of new customers.Plan and prepare the technological park required for the deployment of MEDFAR’s products.Implementation of functional interfaces required for the deployment of our products.Develop IT clinical processes related to the deployment ensuring optimal use of our EMR product.Participate in remote and on-site project deployments depending on size or complexity using tailored tools.Prepare and conduct advanced training adapted to the clerical and medical staff of clinics.Organize Q&A sessions for clients at clinics.Design presentations and write project reports.Support clients throughout the process.Apply corrective and preventive interventions while targeting the improvement of clinical processes.

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