Operations Planning and Performance Advisor position at New York City Government Jobs.| United States

_{2026-05-09T11:04:13.831Z} bot

New York City Government Jobs Operations Planning and Performance Advisor

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Corona, New Yo..........United States

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Job DescriptionNote: Only Candidates Serving in the Permanent Civil Service Title of Administrative Staff Analyst will be considered for interview.Appointments are subject to OMB Approval.The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and storm water, and reducing air, noise, and hazardous materials pollution. Department of Environmental Protection is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City. The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying high quality drinking water, collecting and treating wastewater, and reducing pollution. The Bureau of Customer Services (BCS) supports this mission through metering, billing, customer engagement, and service operations.The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices. Bureau of Customer Services serves approximately 836,000 customers and generates more than $4 billion of revenue annually.Bureau of Customer Services’ Metering Operations division manages the City’s metering infrastructure, including installations, maintenance programs, contractor oversight, inventory management, and customer communications. The bureau is seeking a highly motivated Operations Planning and Performance Advisor to provide analytical and operational support to the Executive Director of Metering Operations.The selected candidate will assist with work planning, inventory tracking, procurement support, contract documentation, and overtime monitoring. The role requires excellent analytical skills, strong communication abilities, and the capacity to coordinate across units and manage multiple priorities.Responsibilities- Analyze metering and operational data to support workforce planning, scheduling, and performance metrics.- Prepare reports, summaries, and dashboards for management review.- Track procurement actions, assist with contract scopes, and assemble supporting documentation- Support inventory oversight by tracking stock levels, usage trends, and materials needs.- Monitor overtime usage, prepare summaries, and identify patterns.- Coordinate project timelines, maintain trackers, and follow up on outstanding items.- Draft and edit internal communications, memos, and documentation as required.- Perform related administrative and analytical tasks to support metering operations.________________________________________Preferred Skills- Strong analytical, organizational, and problem solving skills.- Experience with data analysis and reporting tools (e.g., Excel).- Familiarity with procurement processes or contract development.- Strong writing and communication abilities.- Ability to manage multiple deadlines in a fast-paced environment.To ApplyTo apply click the "Apply Button Now"Hours/Shift35 hours per weekWork location:59-17 Junction Blvd. Corona, N.Y. 11368 Recruitment Contact: Grace PigottRecruitment email: [email protected]________________________________________ADMINISTRATIVE STAFF ANALYST ( - 1002D

Operations Planning and Performance Advisor job opportunity at New York City Government Jobs.

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