Head of Benefits and Pension Operations - 9 Month Contract job opportunity at Informa.

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Date2026-05-11T08:43:05.960Z bot
Informa Head of Benefits and Pension Operations - 9 Month Contract
Experience: General
Pattern: Full-time
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degreeAssociate
loacation Howick Place, London, England, United Kingdom
loacation Howick Place, ..........United Kingdom
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Job DescriptionThis role is based in our Howick Place office in London.Role ProfileWe are seeking a high-impact, results-driven professional to serve as the Head of Benefits and Pension Operations during a 9-month maternity leave. This role is critical in ensuring the seamless management of global benefits and pension programmes, with a focus on delivering immediate results in the UK and US regions while driving strategic global alignment.The successful candidate will play a pivotal role in shaping and executing key initiatives, including the UK and US annual benefits enrolment processes and the rollout of any new benefits programmes. The role will also involve managing a team of 8 colleagues (3 in the UK and 5 in the US), while focussing on enhancing the colleague experience, optimising vendor relationships, and identifying opportunities for global benefits alignment. This role requires a proactive leader who thrives in a fast-paced environment, demonstrates agility and flexibility, and brings innovative thinking to deliver measurable outcomes within tight timelines.Key responsibilitiesThe Head of Benefits & Pension Operations is expected to assume the following key responsibilities, plus any other reasonable duties as required:Immediate Impact and Operational ContinuityQuickly establish themselves as the benefits expert for the UK and US regions, ensuring seamless day-to-day operations of global benefits and pension programmes.Lead the UK and US annual benefits enrolment processes, ensuring smooth execution, effective communication, and a positive colleague experience.Strategic Leadership and Global AlignmentDevelop and implement short-term strategies to maintain and enhance the effectiveness of benefits and pension programmes during the maternity cover period.Identify and drive global benefits alignment opportunities, including exploring a global broker partnership and optimizing global benefits management.Introduce and implement new benefits programmes as required, ensuring alignment with organisational goals, effective communication, and a positive colleague experience.Lead benefits related activities in M&A (Mergers and Acquisitions) scenarios, ensuring smooth transitions, compliance, and alignment with organisation goals.Monitor global trends in benefits and pensions to ensure competitiveness and compliance.Team LeadershipProvide leadership and guidance to the team, fostering collaboration, professional development, and alignment with organisational objectives.Set clear goals and expectations for the team, monitor performance, and provide regular feedback to ensure high standards of delivery.Support team members in managing their workloads, resolving challenges, and developing their skills to enhance overall team effectiveness.Promote a culture of inclusivity, innovation, and continuous improvement within the team.Change Management and Workday IntegrationServe as the benefits lead for the UK/US Workday implementation project, ensuring seamless integration with internal benefits platforms (AON and Bswift).Collaborate with HR, Payroll, IT, and external vendors to manage change effectively and ensure minimal disruption to colleagues.Develop and execute a communication plan to keep colleagues informed and engaged during the transition.Vendor Management and OptimisationManage relationships with external vendors, brokers, and consultants to ensure high-quality service delivery, cost efficiency, and alignment with organisational goals. Drive continuous improvement in vendor performance to meet colleague needs.Colleague Experience and EngagementAct as a trusted advisor to colleagues, providing clear and timely communication about benefits and pension offerings.Ensure a positive colleague experience during benefits transitions and annual enrolments, addressing any issues promptly and effectively.Risk and ComplianceIdentify and mitigate risks associated with benefits and pension operations.Oversee and ensure compliance with all relevant local, regional, and global laws, regulations, and internal policies related to benefits and pensions.Stakeholder EngagementCollaborate with HR, Payroll, Finance, and Legal teams to ensure alignment and integration of benefits and pension operations with broader organisational goals.Act as a trusted advisor to senior leadership, providing insights and recommendations on benefits and pension matters.Communicate effectively with colleagues to ensure understanding and engagement with benefits and pension offerings.Project ManagementLead or support ongoing projects related to benefits and pensions, such as policy reviews, system upgrades, or vendor transitions.Ensure timely and successful delivery of key initiatives (namely the annual enrolment in the UK and US) within the 9-month period, maintaining high standards of quality and efficiency.

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