VP, Specialty Pharmacy Operations job opportunity at EVERSANA.

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Date2026-05-11T20:04:21.510Z bot
EVERSANA VP, Specialty Pharmacy Operations
Experience: General
Pattern: Full-time
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Specialty Pharmacy Operations

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degreeGeneral
loacation Chicago, Illinois, United States
loacation Chicago, Illin..........United States
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Job DescriptionTHE POSITION:The VP, Specialty Pharmacy Operations is responsible for leading the strategy, performance, and execution of specialty pharmacy operations, including patient management, dispensing workflows, and clinical coordination. This role ensures efficient, compliant, and patient-centered delivery of specialty pharmacy services while driving operational excellence, scalability, and cost efficiency.ESSENTIAL DUTIES AND RESPONSIBILITIES:Lead day-to-day specialty pharmacy operations including intake, verification, dispensing, and patient support servicesOversee patient management programs to ensure adherence, persistence, and optimal clinical outcomesDrive operational efficiency across workflows including prior authorization, benefits investigation, and fulfillmentEnsure compliance with all regulatory, accreditation, and payer requirements (URAC, ACHC, state/federal)Develop and implement scalable operating models to support growth in specialty volume and complexityPartner with clinical, product, and technology teams to enhance patient experience and operational performanceMonitor KPIs including turnaround time, adherence rates, patient satisfaction, and cost to serveIdentify and resolve operational bottlenecks and implement continuous improvement initiativesSupport client and manufacturer relationships tied to specialty pharmacy performanceAll other duties as assignedPEOPLE LEADER:Lead, develop, and manage a high-performing operations team across pharmacy and patient servicesEstablish clear performance expectations and accountability across all operational functionsRecruit, train, and retain top talent in specialty pharmacy operationsEXPECTATIONS OF THE JOB:Travel: Up to 20%Hours: Full-time onsite role with flexibility based on operational needs

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