VP, Experience Strategy job opportunity at EVERSANA.

Home Jobs In United Kingdom Tag: Experience Strategy VP, Experience Strategy position at EVERSANA


Date2026-05-11T15:08:36.795Z bot
EVERSANA VP, Experience Strategy
Experience: General
Pattern: Full-time
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Experience Strategy

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degreeGeneral
loacation London, England, United Kingdom
loacation London, Englan..........United Kingdom
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Job DescriptionTHE POSITION: The Vice President, Experience Strategy leads a high-performing team in developing data-driven, omnichannel experiences for patient and physician audiences across varied markets. This individual will drive cross-disciplinary collaboration to design and implement innovative customer experiences that build enduring relationships and provide a competitive edge. VP, Experience Strategy has a proven track record of leveraging advanced technology stacks and data analytics to deliver personalized, impactful solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by: Set a vision for experience transformation, drawing inspiration from best-in-class companies within pharma and outsideCreate vital relationships internally and externally to capitalize on business opportunitiesDemonstrate an understanding of financials and ownership of team utilization and billabilityIdentify and address critical moments and barriers in the customer journey by authoring Omnichannel Plans and running cross-disciplinary workshopsPartner with Analytics to iterate and optimize the Omnichannel PlanAuthor tactical briefs and ensure alignment with the overall brand strategy; simplify, humanize, and elevate every customer interaction with the brandGuide the development of team members in Experience Strategy expertise and career growthSupport new business initiatives by contributing strategic insights and participating in pitches and presentationsDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities Responsible for and oversee their respective department.Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.EXPECTATIONS OF THE JOB: Travel (% or number of days enter N/A if unsure) N/AHours (Enter Hours per week, days of the week)- 40 hours per week

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