Health Care Insurance Advisor job opportunity at WNS Global Services.

Home Jobs In South Africa Tag: Job Health Care Insurance Advisor position at WNS Global Services


Date2026-01-22T17:34:29.884Z bot
WNS Global Services Health Care Insurance Advisor
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Cape Town, Cape Town, NA, South Africa
loacation Cape Town, Cap..........South Africa
Auto GPT Summarize Enabled
Job DescriptionThis role is responsible for handling inbound calls, providing accurate information, resolving concerns, and ensuring a positive experience while maintaining compliance with healthcare regulations.Key ResponsibilitiesAnswer inbound calls from in a timely and professional mannerAccurately document calls, interactions, and resolutions in electronic record Resolve concerns, complaints, and service issues while following established protocolsEscalate complex or sensitive issues to supervisors or appropriate departments when necessaryMaintain confidentiality and comply with healthcare regulationsMeet performance metrics such as call quality, accuracy, productivity, and customer satisfaction

Other Ai Matches

Junior Business Process Analyst Applicants are expected to have a solid experience in handling Job related tasks
Senior Group Manager - Operati Applicants are expected to have a solid experience in handling Job related tasks
Associate - Procurement Services Applicants are expected to have a solid experience in handling Job related tasks
Junior Quality Manager - South Africa Applicants are expected to have a solid experience in handling Job related tasks