Associate/Senior Associate - Operations job opportunity at WNS Global Services.

Home Jobs In India Tag: Job Associate/Senior Associate - Operations position at WNS Global Services


Date2025-09-17T07:51:29.630Z bot
WNS Global Services Associate/Senior Associate - Operations
Experience: General
Pattern: Full-time
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loacation Centaurus, Hiranandani Business Park, Thane West, Maharashtra,400607, Thane, Maharashtra, India
loacation Centaurus, Hir..........India
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Job Description• Answer incoming calls/Chats and respond to customer queries• Research and resolve customer issues using the tools and applications provided• Attention to detail and accuracy• Ability to communicate clearly, concisely and effectively • Maintain expected Quality Targets• Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met• Meet internal Production, Utilization and Productivity target

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