1st Line Audit Support (Agent) – South Africa job opportunity at WNS Global Services.

Home Jobs In South Africa Tag: Job 1st Line Audit Support (Agent) – South Africa position at WNS Global Services


Date2026-03-12T11:52:37.733Z bot
WNS Global Services 1st Line Audit Support (Agent) – South Africa
Experience: General
Pattern: Full-time
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loacation Heron Crescent, Cape Town, Western Cape, South Africa
loacation Heron Crescent..........South Africa
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Job DescriptionTo conduct audits on a daily basis and assigned workflows in order to meet defined KPIs (productivity and accuracy)Key Responsibilities:Conducting manual audit, validate questionable entries & edit transaction log.Require to attend/make a call to validate.Ensure quick, efficient and accurate turnaroundEnsure all actions comply with all data protection legislationsEmail and Text Templates can be created to address each potential scenarioOnce a transaction is logged, it will count towards transaction targetAdditional auditing will be required to track partners with a higher than average (normal) volume of canceled transactions and/or increased/falsified EOM logging additional information

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