Assistant Manager - Operations - Telecoms-South Africa job opportunity at WNS Global Services.

Home Jobs In South Africa Tag: Job Assistant Manager - Operations - Telecoms-South Africa position at WNS Global Services


Date2023-05-01T18:47:00.928Z bot
WNS Global Services Assistant Manager - Operations - Telecoms-South Africa
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Heron Crescent 2, Cape Town, Western Cape, South Africa
loacation Heron Crescent..........South Africa
Auto GPT Summarize Enabled
Job DescriptionTo lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating customers fairly. This role includes administrative duties and you will have to ensure that your work is always up to date. Job-Related Knowledge, Competencies & Skills Required Essential • Customer Care • Numeracy • Products • Telephone Etiquette Other Specific Requirements • Products and Services Regulations • Systems • Policies and Procedures Behavioral Traits Required (These are behaviors that differentiate the “Good” from the “Great” at WNS) • Transform ü Strategic thinking and leading through change • Insight ü Innovation, Analytical Thinking, Business Acumen & Industry Awareness • Core ü Client Orientation, Delivery Orientation & Planning and Organizing • Engage ü Teamwork, good Interpersonal Relationships, Proactive, Willingness to learn, Positive attitude, able to follow instructions.  

Other Ai Matches

Associate - Operations Applicants are expected to have a solid experience in handling Job related tasks
Assistant Manager-Analytics Applicants are expected to have a solid experience in handling Job related tasks
Lead Associate - Operations Applicants are expected to have a solid experience in handling Job related tasks
Associate/ Sr. Associate Ops-Nashik- Employee referral Applicants are expected to have a solid experience in handling Job related tasks