People & Culture Manager job opportunity at WSH Group.



Date2026-05-01T08:36:47.959Z bot
WSH Group People & Culture Manager
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 210 High Holborn, London, England, United Kingdom
loacation 210 High Holbo..........United Kingdom
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Job DescriptionYou’ll be the cultural heartbeat of our operations, ensuring our people are seen, supported, and set up to thrive. Working side-by-side with the Account Director, you'll create a consistent, human-centric experience across all teams, championing a culture of belonging, growth, and wellbeing.This role isn’t about ticking HR boxes — it’s about shaping a people-first environment that inspires action, unlocks potential, and creates long-term engagementCollaborative LeadershipPartner closely with the Account Director to co-create and align people strategies with business objectives.Lead a One Team, WSH brand ethos with 3 sister companies, BaxterStorey, Benugo and Portico, in true partnership and harmonyEngage with internal stakeholders on bi-weekly calls and monthly meetings to ensure consistency in support, benefits, and cultural initiatives across teams.Having presence in the spaces and time with team members is critical to the success of the role.Interact and report to clients on people updates, AI and HR metrics and industry updates.Planning, analysis, presenting and delivering quarterly board meeting reports and strategies.Learning, Growth & DevelopmentLead the charge on Learning & Development strategy and delivery:Identify skills gaps and capability needs through data, observation, and team feedback.Design and roll out tailored development opportunities for front line teams and leaders — think workshops, coaching sessions, bite-sized digital learning, and more.Collaborate with department heads to embed learning into everyday operations, not just formal training sessions.Support managers to become better coaches, encouraging continuous feedback and growth conversations.Spot rising stars and help shape their development journeys toward future leadership roles.Culture, Engagement & InclusionFacilitate and embed key culture-driving initiatives across departments, including:Employment Law awareness and complianceEquity, Diversity & Inclusion (EDI) programs that walk the talkWellbeing & Mental Health awareness, resources, and supportChampion a proactive approach to engagement and inclusion, both virtually and on-site.Lead on annual engagement survey delivery and analysis, turning data into practical action plans in partnership with leaders.Develop and run pulse surveys to keep your finger on the cultural pulse.Performance, Progression & SuccessionSupport and facilitate the annual performance management cycle, ensuring it’s more than just a paper exercise — it’s a meaningful driver of growth and clarity.Drive succession planning for management-level and senior roles by identifying high-potential talent and building internal development pathways.Mobility & PresenceBe ready for occasional nationwide travel to support on-site engagement, deliver culture activations and stay close to the people experience.

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