Manager, Workforce Management job opportunity at NBCUniversal.

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Date2026-04-28T19:45:15.111Z bot
NBCUniversal Manager, Workforce Management
Experience: General
Pattern: Full-time
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Workforce Management

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degreeGeneral
loacation 100 Universal City Plaza, Universal City, CALIFORNIA, United States
loacation 100 Universal ..........United States
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Job DescriptionNBCUniversal is looking for a Facilities Information System Analyst! In this role, you will engage with all aspects for the NBCU Enterprise Integrated Workplace Management System (IWMS) and related connected Information Systems.  The IWMS is a core technology platform for NBCU enabling workforce labor scheduling, space management, move management, inventory, asset management & purchasing functions. You will work closely with business units through the company documenting business processing, mapping system configurations and architect system data repositories to drive reporting for decision making and day to day operations.  What You’ll Do:Lead the oversight, performance, and reliability of facilities information systems, ensuring they consistently support operational, maintenance, and space‑management requirements at a managerial levelManage the Enterprise IWMS Platform including all aspects of user permissions, levels of access and functionality.  Program, system test, and map system fields to ensure proper system function across all applicationsWork closely with the hosted solution provider to set requirements/expectations for system upgrades, customizations, error handling and utilizationTrain users on IWMS and work to optimize the experience for users across the portfolioDrive data, analytics and visualization efforts collecting client requests for reporting and analysisUtilize advanced user tools for database management; extract, transform and load exercises as needed to administer the systemDesign & implement Service Level Agreements within the IWMS supporting client requests to set and meet expectations for service delivery across business unitsWork with the Office Services space and move teams on system managementWork with the Maintenance Repair & Operations (MRO) and Service Center teams supporting enterprise sites with maintenance management, asset management Inventory and Customer Service process executionWork with the NBCU Sustainability team on all things Facilities Sustainability Data and system integrations to carbon reporting toolsWork with the NBCU Sustainability team on all things Facilities Sustainability Data.   Expect to enhance existing IWMS and other Facilities databases to capture sustainability data and automate system integrations to carbon reporting toolsMeet with staff, vendors and stakeholders to drive utilization of the IWMS optimizing the user experienceClosely work with NBCU IT on all Facilities Information System support, upgrade and adoption needsCreate and implement standards, policy, best practices, and SOPsAs this role evolves, additional responsibilities will be assigned

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