Field Service Representative job opportunity at SEGULA Technologies.

Home Jobs In United States Tag: Job Field Service Representative position at SEGULA Technologies


Date2026-04-30T17:28:17.938Z bot
SEGULA Technologies Field Service Representative
Experience: General
Pattern: Full-time
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degreeMBA
loacation Columbus, Ohio, United States
loacation Columbus, Ohio....United States
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Job DescriptionSupport customer in integrating Bombardier business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness.Provide robust troubleshooting support to assist customers in resolving technical issues effectively.Prioritize and escalate technical or operational concerns within both the customer’s organization and Bombardier.Provide informal training and share technical, operational, and logistical insights related to aircraft operation and maintenance.Keep Bombardier management informed of key operational and maintenance issues affecting customer aircraft.Identify opportunities to enhance customer procedures and operations involving Bombardier aircraft.Encourage customers to implement Bombardier-recommended actions that improve product performance and satisfaction by share Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant Bombardier documentation to clarify intent and highlight operational enhancements.Deliver reports in line with established schedules and requirements.Lead or support field teams during modification retrofits, product upgrades, and damage repairs at customer facilities or service centres.Navigate and utilise Bombardier’s internal customer support and in-service processes effectively.Identify and escalate recurring fleet issues to Bombardier Technical Services for potential product improvements.Participate in customer meetings, including fleet reliability and operational reviews.Travel to service facilities as needed to oversee complex troubleshooting or upon customer request.

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