Call/Contact Center - Data Entry Rep job opportunity at TalkNMore Communications Ltd.



Date2014-01-18T13:29:52.000Z bot
TalkNMore Communications Ltd Call/Contact Center - Data Entry Rep
Experience: General
Pattern: Part-time
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degreeMBA
loacation unknown, Kos, Greece
loacation unknown, Kos....Greece
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Job DescriptionThe Customer Care Representative will be responsible for providing professional and quality service to members by utilizing strong verbal and written communication skills and effective telephone techniques. This person will also be expected to focus on the gaining and retention of members, as well as analyzing and resolving member issues in a timely and accurate fashion. All member activity will be entered into the proper internal or external systems.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Demonstrate the ability to represent client's brand in a positive manner and provide outstanding member experiencesEnsure accuracy and member satisfaction by having attention to detailServe as company ambassador delivering quality product information and assistanceEstablish and develop relationships with clients and co-workersDemonstrate excellent communication and computer skillsIdentify process improvement opportunities and recommend solutionsDemonstrate product knowledge and excellent sales skills in selling additional product/services and membership within established performance guidelinesLEADERSHIP RESPONSIBILITIES This job has no supervisory or leadership responsibilities.

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