IT Technology Expert (Hands-on) job opportunity at TalkNMore Communications Ltd.



Date2015-06-29T11:21:22.000Z bot
TalkNMore Communications Ltd IT Technology Expert (Hands-on)
Experience: General
Pattern: Full-time
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degreeHigh School (S.S.C.E)
loacation Blyth, England, United Kingdom
loacation Blyth, England....United Kingdom
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Job DescriptionAre you the person people call when their computers malfunction? Do you fix their problems so fast and easily?  Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? Responsible and accountable for achieving agreed SLAsClient interaction, liaison and integration with customer networks and authentication systemsLiaison with third party application providersDay-to-day management to demanding service targets for DC equipmentExpectation of 90% hands on and 10% management on a daily basisMonitoring system health and reviewing security logsEnsuring backups, remote monitoring and administration are effectiveEnsuring that the Implementation of patches, software upgrades and configuration changes through a managed change control process is carried outManaging and maintaining security technologies such as anti-virus, intrusion detection, VPNsDocumenting technical configuration and operational proceduresAdministering software licenses and ensuring compliance with licence termsDiagnosis and resolution of software and hardware issues affecting systemsPreparing management reports on infrastructure status, network utilization, security status etc.

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