General Manager- Overhaul and Repair job opportunity at Smiths Group.

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Date2026-05-06T12:42:36.704Z bot
Smiths Group General Manager- Overhaul and Repair
Experience: General
Pattern: Full-time
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loacation Laconia, New Hampshire, United States
loacation Laconia, New H..........United States
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Job DescriptionSummary The General Manager of Maintenance, Repair & Overhaul (MRO) is responsible for the overall leadership, operational performance, and strategic growth of the MRO operation. The General Manager is expected to be a hands‑on, working leader capable of stepping into the operation as needed to address gaps, remove bottlenecks, and maintain workflow continuity while also serving as a strong people manager who builds capability, accountability, and engagement across the team. Essential Duties and Responsibilities include the following. Other duties may be assigned. Operational Leadership • Own full P&L responsibility for the MRO operation, driving safety, quality, delivery, and cost performance. • Lead daily operations to ensure on‑time delivery, regulatory compliance, and adherence to customer and contractual requirements. • Act as a working manager when required, stepping into the process to troubleshoot issues, cover staffing gaps, or accelerate critical work. • Identify, prioritize, and resolve production constraints in a high‑growth environment. • Upholds Smiths Leadership Behaviors and Organizational Values of Passion, Integrity, Respect, Ownership, Customer Focus, & Ethics. • Consistently, regularly and predictably at work and on time. People Leadership & Workforce Development • Lead, coach, and develop a largely inexperienced workforce, establishing clear expectations, structured training, and mentorship. • Build bench strength through hiring, onboarding, cross‑training, and succession planning in a tight labor market. • Foster a strong safety culture, accountability mindset, and continuous improvement orientation. • Partner closely with HR to address labor shortages and attrition. Safety, Quality & Regulatory Compliance • Ensure continuous compliance with 14 CFR Part 145, Repair Station Manual (RSM), Quality Control Manual (QCM), training program requirements, and customer/regulatory standards, and all applicable regulatory requirements (ie FAA, EASA, etc) • Promote and enforce a “zero harm” culture across all levels of the organization. • Train team members on safety rules and enforces safe behaviors. Conduct safety meetings, safety observations, safety leadership tours, and incident investigations to ensure a culture of zero harm. • Serve as the senior site leader responsible for repair station compliance, audit readiness, and effective corrective and preventive action (CAPA). • Ensure personnel authorization, training, and qualification requirements are met and documented in accordance with Part 145 and company procedures. • Develops and maintains sound internal control structure for business. Continuous Improvement & Strategy • Implement Lean, continuous improvement, innovation strategy, and capacity‑expansion initiatives to support rapid market growth. • Develop and execute strategies to balance demand growth with labor, tooling, and facility limitations. • Collaborate with executive leadership on long‑term growth planning, capital investments, and capability expansion. Customer & Stakeholder Engagement • Serve as a senior point of contact for customers, ensuring transparent communication and issue resolution. • Partner with supply chain, engineering, quality, and commercial teams to align priorities and drive results. • Promotes organization in industry, manufacturing or trade associations Supervisory Responsibilities Manages 2 subordinate supervisors who supervise a total of 40-60 employees in the Sales, Operations and Engineering and manufacturing areas. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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