Service Contracts Excellence Manager job opportunity at Smiths Group.



Date2026-04-29T10:54:58.893Z bot
Smiths Group Service Contracts Excellence Manager
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Hemel Hempstead, England, United Kingdom
loacation Hemel Hempstea..........United Kingdom
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Job DescriptionWe’re looking for a Contracts Excellence Manager to shape and elevate our global contract management approach driving improved financial performance, smarter commercial decisions, and best-in-class service offerings.This is a high impact, strategic role where you’ll partner across regions and functions to optimise a complex portfolio of service contracts, influence pricing and renewals, and enable the business to win and deliver profitable agreements globally.You’ll combine commercial insight, analytical rigour, and stakeholder leadership to drive continuous improvement and deliver measurable business value.The role will be based from our site in Hemel Hempstead, however, we do operate a hybrid working model. What You’ll Be DoingBuild and maintain a clear view of our global service contract portfolio, tracking performance against business casesLead initiatives to evolve and strengthen our contract management capabilitiesIdentify and drive opportunities to increase revenue, improve margins, and optimise pricing & renewalsMonitor contract risk, performance, and compliance—ensuring effective governance is in placeDevelop and implement tools, templates, policies, and processes to standardise best practiceSupport and mentor regional contract specialists, sharing knowledge and building capabilityLead contract performance reporting, business planning, and forecastingPartner with Sales, Finance, Legal, and operational teams to support key commercial initiativesContribute to the design of new service offerings and service level agreements

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