Customer Service Representative job opportunity at Enviri Corporation.

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Date2026-05-12T18:12:24.966Z bot
Enviri Corporation Customer Service Representative
Experience: General
Pattern: Full-time
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loacation 933 1st Avenue, King of Prussia, Pennsylvania, United States
loacation 933 1st Avenue..........United States
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Job DescriptionPut your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you’ll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You’ll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions):· Responsible for managing and identifying customers’ needs while responding to a high volume of communication via email and telephone while navigating multiple systems to take appropriate action for resolution.· Actively manage multiple customers assigned to the team member’s roster including communications and logistical activities; prepare and review orders for accuracy per client contract, including accurate pricing and order review for invoicing. · Partner with Sales team to increase revenue growth of assigned account roster, including performing various sales-related activities to support account roster.· Coordinate with cross functional teams to assign tasks to the correct departments. · Maintain thorough and updated customer records. · Prepare client profiles by gathering information and assign codes using basic knowledge of MSDS and hazardous waste coding and disposal requirements.· Responsible for all case management tied to the team member’s assigned accounts.· Conduct research and work cross functionally to resolve or escalate problems.· Regularly review, analyze, and prepare reports on the status of customers’ orders.· Conduct proactive calls to ensure ongoing communication with existing customers. · Regular contact with all levels of interdepartmental personnel, including billing, collections, sales, drivers, transportation facilities, and information services.· Perform other reasonably related tasks as assigned by management. 

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