Service Desk Analyst - II job opportunity at Enviri Corporation.

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Date2025-06-04T18:24:10.436Z bot
Enviri Corporation Service Desk Analyst - II
Experience: General
Pattern: Full-time
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loacation 8th Floor, Western Aqua, Vasantha Valley Rd, Whitefields, HITEC City, Kondapur, 500081, Hyderabad, Telangana, India
loacation 8th Floor, Wes..........India
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Job Description Helpdesk Ticket Triage, Queue Management, Incident Resolution, Project tasks closure within timelinesProvide Remote End-user technical support including installation for hardware / software & peripheralsProvide support/guidance to end-users related to O365 applicationsEnsure the required IT Security and patch levels are met and maintained pertaining to SCCM / anti-Virus & Web Filtering on Servers & PC’s.Provide support for mobile devices including iOS and Android based phones and tabletsTriage and resolve MFA related issues, ensure users are enabled for MFA as appropriateTroubleshoot & resolve hardware issues relating to infrastructure and client equipment, wherever applicableUse of monitoring tools to proactively identify and respond to issues with the infrastructure, including but not limited to a) Servers b) Backups c) Network devices d) Bandwidth utilization e) Network performance/availability

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