Director, Marketing and Customer Service job opportunity at Lextorah Group.

Home Jobs In Nigeria Tag: Marketing and Customer Service Director, Marketing and Customer Service position at Lextorah Group


Date2013-04-04T12:24:05.000Z bot
Lextorah Group Director, Marketing and Customer Service
Experience: General
Pattern: Full-time
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Marketing and Customer Service

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degreeOND
loacation unknown, Lagos, Nigeria
loacation unknown, Lagos....Nigeria
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Job DescriptionFunctions:Provide planning and leadership to the marketing department by ensuring that the appropriate structures, systems, competencies and values are developed in order to meet the objectives of the marketing plan.Establish customer services goals, develop plans and strategies, and ensure appropriate resources are deployed in other to achieve service objectivesDevelop the company’s branding strategies and guidelines and provides expert advice on brand reinforcementOversee marketing communications, public relations, internal and external publications and communicationsDevelop short and long term plans and budget for the marketing and customer service functions, monitor progress, ensure adherence, control budget, evaluate performance and recommend interventionsSupport the pricing policy establishment processOrganize and direct marketing and strategy meetings and reviews on a regular basisEstablish a system of reports and communications between marketing, sales and customer service teams and ensure effective management of the teamsProvide periodic reports to senior management as requiredDrive business growth through new business development, strategic partnerships, product development etcDevelop, implement and monitor systems and procedures necessary for the smooth operation of the marketing and customer service functionsOversee and ensure the regular conduct of relevant market research and analysis including monitoring trends and competitor analysisLead special projects including cause-related marketing and special events

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