Service Support Specialist (On-Site Moreno) job opportunity at Evolution AB.

Home Jobs In Argentina Tag: Job Service Support Specialist (On-Site Moreno) position at Evolution AB


Date2026-05-07T16:58:30.433Z bot
Evolution AB Service Support Specialist (On-Site Moreno)
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Moreno, Buenos Aires Province, Argentina
loacation Moreno, Buenos..........Argentina
Auto GPT Summarize Enabled
Job DescriptionThe Service Support Specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. This individual also documents errors as they occur in real time and escalates issues as required.Location: On-Site at Moreno, Buenos AiresSchedule: This position requires working a weekly rotating schedule. We have a three-shift rotation with mornings (6:00 - 14:00), afternoons (14:00 - 22:00), and nights (22:00 - 6:00).Key Responsibilities:Ensuring that all tables are operational without interruptionsIdentifying and resolving all game irregularities due to dealer mistake, software issues or any other reasonIdentifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivityResolving players’ disputes related to the actions of the dealer or any other event that could have affected the integrity of the gameMonitoring critical application functions and infrastructure components via the provided monitoring tools; identifying, analyzing, logging, and escalating all alerts as necessaryWork with internal systems (JIRA, TTS, WIKI, etc.)Recording all events related to major incidents in TTS and producing post resolution incident reportsManage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all productsTrain, mentor, and coach team members to help them achieve best resultsPerforming other duties, as asked by the direct manager, which are related to this position, and which meet the qualifications

Other Ai Matches

Ražošanas tehniķis(-e)/ Fabricator Applicants are expected to have a solid experience in handling Job related tasks
Live խաղավար Applicants are expected to have a solid experience in handling Job related tasks
Floor Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Studio Support Specialist Applicants are expected to have a solid experience in handling Job related tasks