VIP Relationship Manager job opportunity at Evolution AB.

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Date2026-05-08T16:49:34.908Z bot
Evolution AB VIP Relationship Manager
Experience: General
Pattern: Full-time
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loacation Philadelphia, Pennsylvania, United States
loacation Philadelphia, ..........United States
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Job DescriptionThe VIP Relationship Manager supports the commercial strategy by building strong working relationships with customer VIP management teams and assisting in the delivery of high-impact VIP initiatives. The role focuses on driving high-value player engagement, revenue growth, and product awareness through coordinated VIP activities, events, and targeted promotions.Responsibilities:Act as a day-to-day point of contact for customer VIP management teams, supporting ongoing collaboration and communication.Coordinate VIP-focused commercial initiatives aligned with revenue and engagement objectives.Support relationship-building efforts that strengthen the supplier’s position with operator VIP teams.Plan, coordinate, and execute VIP player events (online and offline), including tournaments, promotions, hospitality, and experiential activations.Coordinate logistics, timelines, and internal stakeholders to ensure smooth delivery of VIP initiatives.Execute post-event follow-ups, feedback collection, and performance reviews.Support VIP-focused new game launches and promotional campaigns.Prepare and conduct training/demo sessions on content releases, new tools, and features.Work with commercial, marketing, and product teams to ensure VIP managers are informed of upcoming releases, key features, and positioning.Assist in tailoring VIP messaging and activities to align with high-value player preferences.Track and report on performance of VIP initiatives, including engagement, revenue impact, and qualitative partner feedback.Prepare summaries, reports, and insights to support commercial decision-making.Maintain accurate records of VIP activities, contacts, and outcomes.Ensure alignment between VIP activities and broader commercial and brand objectives.Support continuous improvement of VIP engagement processes and best practices.

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