Client Connectivity Support Engineer (French Speaker) job opportunity at Inetum.

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Date2026-05-04T09:27:47.919Z bot
Inetum Client Connectivity Support Engineer (French Speaker)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Lisbon, Lisbon, Portugal
loacation Lisbon, Lisbon....Portugal
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Job DescriptionThe Client Connectivity Support Engineer ensures the reliable and secure exchange of data between internal banking systems and external clients or financial partners. This role sits between technical, middleware, and client environments, requiring both strong technical skills and clear client communication.Key ResponsibilitiesAct as the primary contact point for clients (calls and emails) during incidentsMonitor daily message and file flows, detect issues, and troubleshoot failures or delaysAnalyze logs and alerts, resolve incidents or escalate to relevant teamsCoordinate with internal IT teams and external partners to ensure timely resolutionKeep clients informed throughout the incident lifecycleMaintain documentation, procedures, and known error databasesContribute to post‑incident reviews and service improvements

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