Business Analyst-Project Health Check job opportunity at The City of Philadelphia.

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Date2026-04-29T15:50:13.170Z bot
The City of Philadelphia Business Analyst-Project Health Check
Experience: General
Pattern: Full-time
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loacation 1234 Market Street, Philadelphia, Pennsylvania, United States
loacation 1234 Market St..........United States
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Job DescriptionThe Business Analyst – Project Health Check plays an important role in supporting OIT’s project governance and portfolio management efforts. In this role, you will help manage and assess the health of technology projects, provide data-driven insights, and support leadership in making informed decisions.This position is ideal for a detail-oriented analyst who is comfortable working with data, collaborating across teams, and contributing to process improvements in a dynamic public-sector environment.ESSENTIAL FUNCTIONSBusiness Process Discovery & Management • Lead requirements gathering, including interviews, workflow analysis, and business process mapping • Translate business needs into clear use cases, user stories, and feature requirements • Evaluate existing processes to identify opportunities to enhance, modernize, or streamline workflows • Partner with technical teams to ensure alignment between requirements and solutions • Research emerging technologies and assess their applicability • Support planning and development of new or enhanced IT services and service bundles • Conduct initial testing of enhancements and coordinate secondary validation with SMEs • Contribute to project and portfolio management processes • Promote continuous improvement and champion new ideas grounded in user needsProject Governance & Portfolio Support• Support the PMO’s Project Health Check process, including data collection, validation, and analysis • Assess schedule, scope, budget, and risk performance metrics to identify trends or issues • Develop dashboards, reports, and scorecards to communicate portfolio insights • Prepare summaries and materials for leadership and governance meetings • Maintain accurate documentation in PMO tools (such as SharePoint or Smartsheet) • Assist with RFI/RFP processes, including document preparation and evaluation support • Support coordination of unitary contracts, including tracking service orders related to: –Staff Augmentation – IT Implementation – Enterprise Planning & ArchitectureRelationship Management• Build strong, collaborative relationships with departmental partners and OIT teams • Serve as the primary point of contact for assigned business process areas • Conduct recurring stakeholder check-ins, planning sessions, and priority-setting meetings • Advocate for customer needs within OIT and ensure transparent communication • Monitor project status, service delivery, and stakeholder satisfaction, reporting regularly to PMO leadership KNOWLEDGE, SKILLS & ABILITIES• Ability to translate business needs into clear technical requirements • Strong analytical and strategic thinking skills • Excellent communication skills, especially explaining technical concepts to non-technical audiences • Ability to build trust and collaborate across diverse teams and environments • Experience researching technologies and informing decision-making • Strong organizational, documentation, and problem-solving skills • Commitment to innovation, transparency, accessibility, and inclusive digital service delivery

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