Casework Support Officer job opportunity at Eurofins.

Home Jobs In United Kingdom Tag: Job Casework Support Officer position at Eurofins


Date2026-05-08T12:15:26.758Z bot
Eurofins Casework Support Officer
Experience: General
Pattern: Full-time
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degreeHigh School (S.S.C.E)
loacation Feltham, England, United Kingdom
loacation Feltham, Engla..........United Kingdom
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Job DescriptionTo receive, describe, and dispense items for forensic toxicology examination in line with company standard operating procedures as well as the return and destruction of those exhibits. Assisting with administrative duties of the Toxicology team and providing support for scientific activities where relevant. You should interact well within the team, have excellent attention to detail, able to work in a fast paced, pressured environment and to manage and organise your own tasks, whilst providing support to others. In addition, you will be able to demonstrate an understanding of the needs of our customers (both internal and external), so enhancing the reputation of Eurofins Forensic Services.Key Accountabilities:Coordinate the receipt, return and transfer of items submitted for forensic examination, ensuring chain of custody and item integrity is held throughout the case life at EFS in line with Standard Operating Procedures (SOPs).Analyse details provided by the customer to identify which discipline and location cases should be managed by in line with SOPs.Accurately describe contents of exhibits in line with laboratory SOPs.Accurately dispense samples ready for laboratory analysis.Report case of compromised items/cases as detailed in laboratory SOPs.Prioritise submissions depending on urgency and length of TAT to support the Toxicology team in timely examination and reporting.Ensure safe handling of hazardous and sensitive items including those covered by the Human Tissue Act.Adhere to anti-contamination procedures in line with good laboratory practice and maintain records for compliance.Proactively complete general office duties.Handling enquiries from customers either directly or through colleagues within the team.Ensuring statements/reports are delivered to customer as outlined in customer protocols.Provide scientific support to reporting team for activities as deemed appropriate.Management of court warnings and charging on behalf of Reporting Officers.

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