Assistant Manager Customer Service job opportunity at Eurofins.

Home Jobs In India Tag: Job Assistant Manager Customer Service position at Eurofins


Date2025-06-14T12:34:56.745Z bot
Eurofins Assistant Manager Customer Service
Experience: General
Pattern: Full-time
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degreeMBA
loacation Navi Mumbai, Maharashtra, India
loacation Navi Mumbai, M..........India
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Job DescriptionWe are seeking a friendly and empathetic Assistant Manager Customer Service to join our team in Navi Mumbai, India. In this role, you will be  ensuring exceptional customer experiences Develop and implement strategies to improve customer satisfaction and loyaltyHandle escalated customer issues and complaints with empathy and professionalismCollaborate with other departments to resolve complex customer inquiriesAnalyze customer service data and prepare reports for upper managementContribute to the development and implementation of customer service policies and proceduresEnsure adherence to quality assurance standards and company guidelinesIdentify and recommend process improvements to enhance efficiency and customer experienceParticipate in hiring, training, and onboarding of new customer service team members

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