IKEA Alexandra - Customer Relations Officer (1 year contract) job opportunity at IKEA.

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Date2026-05-03T08:14:06.826Z bot
IKEA IKEA Alexandra - Customer Relations Officer (1 year contract)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 317 Alexandra Road, Singapore, Singapore
loacation 317 Alexandra ..........Singapore
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Job DescriptionAbout the job Reporting to the Shopping Experience Manager, you will be the liaison officer to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.Your assignmentEnsure IKEA Alexandra Store is a friendly, safe and secure environment for all IKEA visitors and customers.Understanding and contributing to the department’s action plans and taking ownership on your part for deliverables.Being knowledgeable around customer shopping experience and the daily checklists to improve on the customer service delivery.Being responsible for the children’ safety and cleanliness in Smaland, and amenities such as 1st Aid Room, Nursing Room, etcPlan, co-ordinate and follow up on the IKEA Family activities and IKEA Family Kids Club activities.Handling all customers’ queries or complaints professionally and improve customer service delivery to enhance customers’ shopping experience.You will record information, handle paper works and compile statistics, general housekeeping and other duties related to the job.

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