Service Manager Benelux (m/w/d) job opportunity at Stow Group.

Home Jobs In Belgium Tag: Job Service Manager Benelux (m/w/d) position at Stow Group


Date2026-04-16T13:51:12.025Z bot
Stow Group Service Manager Benelux (m/w/d)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Industriepark 6 B, Spiere-Helkijn, Vlaanderen, Belgium
loacation Industriepark ..........Belgium
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Job DescriptionAt stow Group, we are looking for a Service Manager Benelux to lead and scale our after-sales service activities across the region.This is a key leadership role, combining operational excellence, customer delivery, and business performance ownership.🚀 Your roleYou are responsible for the end-to-end performance across the Benelux region.You ensure that services are delivered efficiently, profitably, and in line with customer expectations, while driving continuous improvement.Your responsibilities include:Leading and developing a team of service technicians, coordinators, and back-office profilesEnsuring high-quality service delivery (maintenance, repairs, commissioning, upgrades)Owning and managing the Service P&L (budget, margins, cost control)Driving service growth through maintenance contracts and value-added servicesMonitoring and improving KPIs & SLAs (response time, resolution time, customer satisfaction)Structuring and optimizing processes, tools, and ways of workingActing as a key interface with customers, ensuring strong relationships and technical credibilityEnsuring compliance with QSHE standards and continuous improvement initiatives  👉 This is a management and delivery role — not a field technician position. You ensure the service is delivered; you do not execute interventions yourself.

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