Product Manager - (Engagement & Gamification Tools) job opportunity at Playtech.

Home Jobs In Gibraltar Tag: Job Product Manager - (Engagement & Gamification Tools) position at Playtech


Date2026-04-20T15:15:49.763Z bot
Playtech Product Manager - (Engagement & Gamification Tools)
Experience: General
Pattern: Full-time
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loacation 6.01 World Trade Centre, Bayside Road, Gibraltar, Gibraltar
loacation 6.01 World Tra..........Gibraltar
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Job DescriptionYour Influential Mission: You Will…Own the full product lifecycle for engagement tools: from ideation and strategy to launch and continuous improvement, with a specific focus on gamification mechanics such as leaderboards, missions, achievements, prize drops, tournaments, challenges, and future engagement frameworks.Conduct market and behavioural research to understand how operators use promotional tools and how players respond to them — analysing CRM needs, engagement patterns, and competitor offerings in the gaming and gamification space.Define and communicate a compelling product vision and roadmap that elevates our engagement toolset, ensuring CRM, promotions, and marketing teams have powerful, intuitive mechanics to work with.Prioritize features and enhancements that drive measurable player engagement, including participation, retention, reward fulfilment flows, segmentation‑based experiences, and real‑time promotional triggers.Collaborate cross‑functionally with engineering, design, CRM, and business teams to deliver scalable, reliable engagement tools — and work closely with developers to translate promotional and gamification concepts into technical requirements.Create and maintain clear product requirements, UX flows, and success metrics focused on how operators configure and deploy engagement tools and how players interact with them in real gaming environments.Act as the bridge between stakeholders, ensuring seamless communication between CRM teams, developers, product leadership, and business owners, especially when defining new promotional mechanics or optimising existing ones.Monitor and evaluate product performance — analysing participation rates, segmentation outcomes, campaign usage, and uplift — and iterate to continuously improve engagement mechanics and operator workflows.Ensure compliance and maintain complete product documentation, including ownership of release notes, operator guides, training materials, usage best practices, and internal knowledge-base articles.Contribute to a culture of innovation, proactively proposing new engagement concepts, gamification features, and player‑behaviour‑driven ideas beyond core roadmap items.

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