Customer Service Agent job opportunity at Expeditors.

Home Jobs In United States Tag: Job Customer Service Agent position at Expeditors


Date2026-03-11T17:00:46.519Z bot
Expeditors Customer Service Agent
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 1621 West Calle Plata, Nogales, Arizona, United States
loacation 1621 West Call..........United States
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Job DescriptionEnsure timely and accurate movement of freight and information, while providing an exceptional customer service within the Export DepartmentMajor Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Transcon files and reportingEnsure accurate and timely client and vendor billingEnsure delivery of freight and timely clearance when applicableInteract with customers in arranging their shipments to meet customers service standardsContribute and maintain good relationships with suppliersMeet compliance at all times?Network communications, timely responses to emails and requestsMeet KPI standards in accordance with Company policyUnderstand customers procedures and maintain updated internal DLSOPsMeet KPI standards in accordance with the Company’s procedures      Network communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryPromote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.Knowledge:Expeditors’ Company Policies and ProceduresBasic local regulatory knowledge for complianceGlobal Logistics Industry knowledge

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