Amazon Connect Integration Consultant job opportunity at Mitratech.

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Date2026-05-12T14:41:42.673Z bot
Mitratech Amazon Connect Integration Consultant
Experience: General
Pattern: Full-time
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Job DescriptionWe are looking for an Amazon Connect Integration Engineer with experience in AWS and contact center technologies. The role involves designing and managing integrations for Amazon Connect, building scalable APIs, and collaborating with cross-functional teams to deliver seamless backend-to-UI functionality.ResponsibilitiesDevelop and maintain RESTful APIs to support frontend and backend integrationsBuild and manage Python-based AWS Lambda functions for serverless workflowsConfigure and maintain Amazon Connect contact flows, routing logic, and queue behaviorDesign and optimize DynamoDB schemas, indexes, and scalable data modelsWork with AWS services such as Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatchCollaborate with UI teams to enable seamless integration between frontend applications and backend systemsManage infrastructure using Terraform and Infrastructure-as-Code practicesSupport scalable cloud-native architectures and event-driven systemsPartner with Amazon Professional Services and internal engineering teams on key initiativesTroubleshoot production issues and support deployments when required

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