Customer Excellence & Sales Enablement Leader, Fluid Connectors (Global) job opportunity at Stäubli.

Home Jobs In Czechia Tag: Fluid Connectors (Global) Customer Excellence & Sales Enablement Leader, Fluid Connectors (Global) position at Stäubli


Date2026-05-04T14:07:20.849Z bot
Stäubli Customer Excellence & Sales Enablement Leader, Fluid Connectors (Global)
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Pattern: Full-time
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Fluid Connectors (Global)

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loacation Hradecká 593, Pardubice II, Pardubický kraj, Czechia
loacation Hradecká 593, ..........Czechia
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Job Description📍 Global role based in Pardubice, CZ | 🌍 Up to 30% travel | 🚀 Strategic leadership positionWe are looking for a Customer Excellence & Sales Enablement Leader to drive the transformation of our global sales organization within the Fluid Connectors Division.In this high-impact role, you will shape how we engage with customers worldwide—combining customer-centric strategy, digital transformation, and sales excellence. You will work closely with senior leadership and act as a key contributor to global strategic decisions.This is a unique opportunity to build a data-driven, digitally enabled sales ecosystem, while empowering teams with the tools, processes, and capabilities they need to succeed.🚀 Drive Sales Excellence & Operational EfficiencyOptimize global sales processes (account management, value selling)Define KPIs and performance frameworks to improve sales effectivenessLeverage data to continuously refine customer engagement and services💡 Lead Customer Experience StrategyDefine and implement the global Customer Experience (CX) strategyOwn and enhance the end-to-end customer journey (digital & physical)Establish CX metrics (NPS, satisfaction, loyalty) and drive improvement initiativesEnsure a consistent, high-quality experience across all touchpoints🧩 Shape Sales Enablement & TransformationDefine and execute a global Sales Enablement strategyDrive adoption of strategic selling methodologies (e.g. SPIN or similar)Support development of digital and channel sales capabilitiesEnsure alignment between global strategy and local execution🛠 Own Global Sales Tools & PlatformsAct as business owner for CRM, Sales Enablement Platforms, and LMSLead CRM evolution and define future-ready system requirementsDrive training, learning journeys, and Sales Academy initiativesEnsure high data quality, adoption, and effective usage across regions🤝 Lead & Collaborate GloballyLead and develop global teams and cross-functional communitiesFoster a customer-centric and performance-driven cultureCollaborate with Sales, Marketing, Product Management, Pricing, and ITRepresent the division in global and cross-functional initiatives

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