Group Manager - Design & Media Solutions job opportunity at METRO/MAKRO.

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Date2025-04-09T09:55:47.227Z bot
METRO/MAKRO Group Manager - Design & Media Solutions
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 8th Floor, AP 81, Sr. No. 83, North Main Road, Near Hard Rock Café,, Pune, Maharashtra, India
loacation 8th Floor, AP ..........India
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Job DescriptionPosition SummaryThe Group Manager will lead the Operations part of the  Design & Marketing Solutions within the Global Solution Center, India (GCC). This role is responsible for driving operations, service delivery, and people management across this domain. The ideal candidate will provide strategic direction, ensure operational excellence, and foster innovation while managing cross-functional teams in a global environment.Key Responsibilities:1. Operations & Service DeliveryOversee the end-to-end delivery of design and marketing solutions within the GSCDesign and Implement operational structure to drive global transitionsEnsure high-quality service delivery, meeting business KPIs and SLAsDrive process optimization, automation, and efficiency improvements across functionsImplement governance frameworks to monitor performance and complianceCollaborate with global stakeholders to align solutions with business objectives2. Leadership & People ManagementBuild, develop, and lead a high-performing teamFoster a culture of collaboration, innovation, and continuous learningProvide coaching, mentoring, and career development opportunitiesDrive employee engagement, retention, and talent development strategies3. Strategy & Business GrowthDevelop and execute the solutions roadmap in alignment with GSC and Global business goalsIdentify and implement new capabilities, tools, and technologies to enhance service offeringsDrive cost optimization and value creation for the businessEngage with senior leadership and stakeholders to shape long-term strategy4. Stakeholder & Relationship ManagementAct as the primary liaison between the GSC and global business teamsCollaborate with internal and external partners to drive business impactEnsure seamless integration of solution within the broader enterprise frameworkKey Skills & Competencies:Leadership & People Management – Proven ability to lead and grow diverse teams in a global environmentStrategic Thinking – Strong ability to develop and execute long-term business strategiesDevelop frameworks for global GCC transitionsOperational Excellence – Expertise in managing large-scale operations and service deliveryStakeholder Management – Ability to build and maintain strong relationships with global teamsInnovation & Digital Mindset – Knowledge of emerging technologies and their business impactData-Driven Decision Making – Ability to leverage analytics for business improvement

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