Senior Machine Learning Engineer, GAI Search Relevance - Moveworks job opportunity at ServiceNow.

Home Jobs In United States Tag: GAI Search Relevance - Moveworks Senior Machine Learning Engineer, GAI Search Relevance - Moveworks position at ServiceNow


Date2026-04-22T22:01:16.783Z bot
ServiceNow Senior Machine Learning Engineer, GAI Search Relevance - Moveworks
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Pattern: Full-time
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GAI Search Relevance - Moveworks

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loacation 1400 Terra Bella Avenue, Mountain View, CALIFORNIA, United States
loacation 1400 Terra Bel..........United States
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Job Description What You Will DoWe are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks, we build search technology to answer enterprise users’ tech questions instantly, by combining modern information retrieval methodology with the latest advancement in natural language understanding. Our core Search product value is achieved through the capability of accurately retrieving, matching and ranking text snippets extracted from heterogeneous knowledge sources, as direct answers to users’ requests. You will play a critical role in boosting answer quality by meeting the challenges such as lexical gap, semantic text understanding, and data sparsity.We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you'll be partnering with product, user experience, customer success and other engineering teams to identify, define and build elegant solutions.Craft new ranking features and optimizing existing ones to enhance relevance metricsDevelop algorithm framework to support diversified ranking featuresDesign platform and tooling to enable parallel ranking experimentsDevelop metrics to evaluate ranking performance 

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