Presales Enterprise Architect - BFSI job opportunity at ServiceNow.

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Date2026-01-12T14:52:32.596Z bot
ServiceNow Presales Enterprise Architect - BFSI
Experience: General
Pattern: Full-time
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loacation 1st Floor, Survey No. 2/4 & 4, Off Intermediate Ring Rd, Bangalore, Karnataka, India
loacation 1st Floor, Sur..........India
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Job DescriptionThe Enterprise Architecture Team sits within our pre-sales organization and plays a strategic role in developing and evangelizing cross-functional architecture strategies for our most complex and regulated customers. Focused on our largest Financial Services clients—including banks, insurers, wealth managers, and superannuation funds—this role supports the platform vision and co-creates long-term roadmaps that solve for security, compliance, risk, and operational efficiency at scale.What You Get to Do in This Role Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.· Collaborate with banking, insurance, and financial institutions to define platform architecture and transformation roadmaps across IT, risk, operations, front-office and shared services.· Partner with CxOs, Chief Architects, and digital leaders to align ServiceNow’s platform capabilities with their enterprise modernization goals including:– AI Transformation– Core banking digitization– Risk and compliance automation (CPS 230, APRA, Basel III)– Customer service transformation– KYC, AML, and onboarding workflows– Operational resilience and business continuity· Lead cross-domain architecture engagements covering:– ITSM, ITOM, SecOps– GRC/IRM and ESG reporting– Customer Service Management (CSM) for contact centre transformation– Vendor and procurement workflows· Integration with cloud, core banking, data lakes, and ERP ecosystems· Create compelling architecture artefacts including industry reference models, solution blueprints, and executive presentations.· Drive co-innovation projects with customers and partners across risk automation, AI in compliance, intelligent document processing, and customer journey orchestration.· Contribute to industry-specific enablement content, such as whitepapers, workshops, and solution accelerators for financial services.· Collaborate with global industry teams, product management, and sales leadership to shape the roadmap for ServiceNow’s financial services offerings.

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