Senior Business Analyst (Product Modelling Expert) - REF5078X job opportunity at Deutsche Telekom IT Solutions.

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Date2026-02-06T14:53:35.357Z bot
Deutsche Telekom IT Solutions Senior Business Analyst (Product Modelling Expert) - REF5078X
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Debrecen, Pécs, Szeged, Hungary
loacation Debrecen, Pécs..........Hungary
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Job DescriptionWe are looking for an experienced Product Modelling Expert for our ITSM platform. The ITSM platform is the main digital interface for DTAG’s large B2B customers to interact with Deutsche Telekom throughout the entire customer contract lifecycle. All DTAG products and services are described in a structured digital format (product models) within an electronic product catalog on the ITSM platform.In this role, you will drive the creation of customer-specific catalog entries as well as standard DTAG products sold via the ITSM platform. You will work closely with Service Design, Solution Design, Product Portfolio Management, and DT IT teams to ensure product models are defined in a way that enables efficient catalog implementation.Your TasksLay the foundation for a structured, digital description of products and services for large B2B customersBased on overall product prioritization, collaborate with Solution Design (customer-specific items) and Portfolio Management (standard products)Extract and structure all relevant product information, including:product structureorder parametersdependenciesorder workflowsEnsure product models have an appropriate level of complexity (as simple as possible, but sufficient for ITSM use cases)Create product models in a Catalog Management Tool (to be introduced in 2026) or document them in a format suitable for DT IT implementationBuild, manage, and continuously extend a reusable product model libraryOwn and maintain product models throughout the product and contract lifecycleDefine, align, and evolve product modelling guidelines for the ITSM platform teamKey ResponsibilitiesDesign and continuously improve product modelling guidelines for ITSM usageEnd-to-end ownership of selected product models, including:gathering required information from TDG experts (Solution Design & Portfolio Managementdefining models with strong focus on reusabilityensuring compatibility with existing production modelsimplementing models directly or preparing detailed handover documentation for DT ITadapting product models over time as contracts and products evolveMaintain and govern the product model library for future reuse

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