Customer Fulfillment Analyst job opportunity at Mattel, Inc.

Home Jobs In Poland Tag: Job Customer Fulfillment Analyst position at Mattel, Inc


Date2026-05-12T09:28:36.924Z bot
Mattel, Inc Customer Fulfillment Analyst
Experience: General
Pattern: Full-time
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degreeAssociate
loacation Prosta street 67 Skyliner Building, 31st floor, Warsaw, Poland
loacation Prosta street ..........Poland
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Job DescriptionMattel Poland is looking for a dedicated and proactive Customer Fulfillment Coordinator to join our Team based in Warsaw. Reporting to the Associate Manager Customer Fulfillment, this role will be responsible for managing customer orders, serving as the first point of contact for supply chain queries, and collaborating closely with cross-functional teams to ensure efficient and timely order execution.What Your Impact Will Be:  Proactive and timely liaison with customers regarding status of assigned area ordersBeing first point of contact for Supply Chain queries and improvementsOversight and validation of Domestic order processing (entered and allocated by 3rd party), ensuring accuracy, overall coordination, and alignment with customer ship dates and monthly sales targetsSupport team to resolve claimsEffective and timely liaison with other departments to fulfill duties especially sales, Customer finance, distribution center, planning and 3rd parties Transportation Management (TMS)Propose & lead selected department improvement initiativesReporting & Collaborating with internal teams responsible for stock management on inventory analysis and control, including monitoring stock levels, replenishing orders, and verifying overall stock availabilityCommunication & Meetings Work closely with local sales and marketing teams  Look for opportunities for process improvement 

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