Analyst IT Operations(ServiceNow ITOM Specialist) job opportunity at Mattel, Inc.

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Date2026-05-12T05:41:51.396Z bot
Mattel, Inc Analyst IT Operations(ServiceNow ITOM Specialist)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 1804, 18th Floor, Gowra Palladium, Hyderabad, India
loacation 1804, 18th Flo..........India
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Job DescriptionExperience Range : 3-5 YearsKey Responsibilities:Manage and enhance ServiceNow ITOM capabilities across the organizationConfigure and run Discovery schedules, normalize and reconcile CI dataMaintain and improve CMDB accuracy and maturityBuild and support Service Mapping for end-to-end business servicesConfigure Event Management rules, alert correlations, and anomaly detectionIntegrate CMDB with third-party systems and monitoring toolsCollaborate with Network, Server, Cloud, and Endpoint teamsRequired Skills:Hands-on experience with ServiceNow ITOM modules: Discovery, CMDB, Service Mapping, Event ManagementKnowledge of networking, server environments, cloud, and monitoring toolsExperience with MID Server, Integration Hub, and Flow DesignerCertification (any one mandatory):CIS – DiscoveryCIS – Service MappingCIS – Event ManagementCIS – Cloud Provisioning & GovernanceWe’re looking for motivated professionals with strong problem-solving skills who can thrive in a fast-paced environment.

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