Oracle Service Delivery Manager job opportunity at Version 1.

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Date2026-03-30T11:30:01.427Z bot
Version 1 Oracle Service Delivery Manager
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Dublin, Cork, Ireland
loacation Dublin, Cork....Ireland
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Job DescriptionOracle Service Delivery ManagerLead Finance ERP Delivery. Drive Customer Success. Grow Strategic Accounts.Are you an experienced Service Delivery leader with a background in Finance ERP systems—such as Oracle EBS Financials, Oracle ERP Cloud, SAP, or Workday?Do you want to play a key role in delivering high-quality services, building lasting client relationships, and driving growth within strategic accounts?Join Version 1, an award-winning Oracle partner with over 700 specialists globally, delivering Finance, Supply Chain, and HR transformation programmes across a wide range of industries.We are looking for a Service Delivery Manager who brings strong Finance ERP domain experience, combined with commercial awareness and leadership capability, to join our growing Enterprise Applications Practice.Why This Role?You will:Leverage your Finance ERP expertise across Oracle and other leading platformsOwn and grow strategic customer relationshipsWork with modern cloud technologies and large-scale ERP programmesDrive both delivery excellence and commercial outcomesJoin a collaborative, people-first consultancy environmentKey ResponsibilitiesCustomer & Service LeadershipAct as the customer champion, ensuring high-quality service delivery and satisfaction Lead Service Reviews, manage escalations, and maintain strong stakeholder relationships Drive Continual Service Improvement (CSI) initiatives Ensure compliance with ISO 20000 and service standards Commercial & Financial ManagementOwn monthly and quarterly forecasting (costs, revenues, profitability) Identify and drive growth opportunities within existing accounts Support and lead bid and sales activities Operational DeliveryDefine and execute service delivery strategy with senior stakeholdersEnsure effective resource planning and team structure Manage risk, knowledge, and service continuity Contribute to service design and implementation People LeadershipLead, mentor, and develop delivery teamsManage utilisation, performance, and engagementFoster a high-performing, collaborative culture

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