Program Experience Manager, AMI- Allergan Aesthetics job opportunity at AbbVie.

Home Jobs In United States Tag: AMI- Allergan Aesthetics Program Experience Manager, AMI- Allergan Aesthetics position at AbbVie


Date2026-05-04T12:57:42.173Z bot
AbbVie Program Experience Manager, AMI- Allergan Aesthetics
Experience: General
Pattern: Full-time
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AMI- Allergan Aesthetics

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degreeAssociate
loacation Irvine, California, United States
loacation Irvine, Califo..........United States
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Job DescriptionResponsible for the comprehensive end-to-end customer experience strategy, program coordination, and customer support, the Program Experience Manager will play an integral role in customer engagement with our programs and in building and maintaining a high level of program satisfaction.  In addition, the Program Experience Manager will oversee the facilities and daily operations of the AMI Training Centers, ensuring the physical space is well-maintained, functional, and supports an optimal learning environment. The Program Experience Manager will report to the Associate Director, AMI Educational Engagement, and work closely with cross-functional partners to ensure overall program excellence.Responsibilities:Support the end-to-end customer experience for the AMI Training Center Programs by organizing and coordinating all onsite program operations and hospitality. Serve as the primary point of contact for programs held at the AMI Training Center Irvine location, including day-to-day activities for AMI Training Center Programs and all other corporate programs and events.Maintaining the training center facilities by monitoring the physical space and coordinating with facilities as needed.Carrying out daily operational tasks during educational programs, such as food and beverage management, site setup and preparation, and overall site management.Oversee vendor relationship management and budget, inclusive of sourcing and managing contracts, handling PO procurement, and AP submissions.Maintain inventory of supplies and materials used for training programs and events within the center.Manage cross-charging process for all non-AMI Immersive events and programs held at the AMI Training Center in Irvine.Manage the HCP transparency reporting process for all AMI Immersive programs.Collaborate with cross-functional partners to ensure seamless program integration.Address issues promptly and effectively and ensure timely resolution of customer inquiries and concerns.Develop and maintain a high level of knowledge of Allergan Aesthetics products and programs.Perform other duties as assigned.

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