Director, OneHUB Business Liaison job opportunity at AbbVie.

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Date2026-05-01T19:27:07.525Z bot
AbbVie Director, OneHUB Business Liaison
Experience: General
Pattern: Full-time
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OneHUB Business Liaison

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degreeGeneral
loacation North Chicago, Illinois, United States
loacation North Chicago,..........United States
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Job DescriptionPrimary function is to provide strategy, direction, and oversight to design the future business model and service offerings for AbbVie Complete Access- a key organization focused on delivering meaningful support and solutions to customers. Responsible for developing, championing, and implementing processes and tools to support compliance while ensuring the organization’s ability to effectively deliver against strategic and financial plans. Work with stakeholders to establish and gain consensus on project goals, objectives, schedules and deliverables. Requires ability to manage large-scale complex projects including multiple interdependencies as well as managing multiple functions without direct authority. Responsible for ongoing management and optimization of service model design, understands how to translate vision into scalable solutions, and thrives in building frameworks that support long-term sustainability, adaptability, and impact.Design a forward-looking business model and service offering strategy for AbbVie Complete Access that aligns with customer needs and organizational priorities.Lead the development of scalable frameworks, delivery mechanisms, and performance standards that will enable the organization’s future evolution. Lead the development of scalable frameworks, delivery mechanisms, and performance standards that will enable the organization’s future evolution.Collaborate with the cross-functional leaders to identify strategic opportunities, inform service design, and build alignment around future direction.Innovate through the cross-functional teams to build simple, effective strategies that are customized to needs of internal stakeholders.Ensure all strategies and plans are developed in partnership with the business; routinely check in with stakeholders to maintain alignment and relevance. Ensure all activity is ethical and compliant.In partnership with monitoring teams, provide recommended actions to enhance training, communication, processes, and systems that support our compliance operations.Lead regular meetings with workstream leads to assess effectiveness of compliance program, share best practices, identify opportunities, and communicate updates/progress to Sr. Leadership.Build a roadmap for capability development, including team structure, resource planning, and governance models. Establish success metrics and lead ongoing refinement of service offerings to ensure continued relevance and value.Drive recommendations to improve business operating procedures. Serve as a thought partner and trusted advisor to senior leaders across the organization.

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