Senior Manager, Change Management & Communications job opportunity at AbbVie.

Home Jobs In United States Tag: Change Management & Communications Senior Manager, Change Management & Communications position at AbbVie


Date2026-05-01T16:59:12.781Z bot
AbbVie Senior Manager, Change Management & Communications
Experience: General
Pattern: Full-time
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Change Management & Communications

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degreeGeneral
loacation North Chicago, Illinois, United States
loacation North Chicago,..........United States
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Job DescriptionThe Senior Manager of Change Management & Communications supports the OneHUB Transformation Lead in executing change management and employee communications programs across OneHUB, AbbVie’s centralized in-house customer service hub, with day-to-day responsibility for delivering structured change plans, stakeholder messaging, and engagement activities for frontline and business support teams. The role translates OneHUB initiatives into clear, actionable communications and change interventions, manages the content and operations of OneHUB’s digital communication channels, and tracks adoption and engagement metrics to inform continuous improvement. This role is instrumental during OneHUB standup and throughout the transition from Day 1 to the future state operating model.Responsibilities Change ManagementDesign and execute end-to-end change management strategies supporting OneHUB initiativesSupport Transformation Lead in engaging broader OneHUB leadership team to identify and assess change impacts and readiness across teamsIdentify and mitigate pain points during transformation, ensuring wide adoption of change.Support Transformation Lead in promoting frontline and leadership adoption of new ways of workingCommunicationsDevelop and deliver clear, consistent communications for OneHUB employees and stakeholdersEnsure messaging aligns with enterprise priorities and OneHUB strategySupport leadership communications and change-related messagingEngagement & AdoptionLead engagement activities, pulse checks, and feedback mechanisms to monitor adoptionPartner with Strategy & Transformation and Operations teams to address change adoption gapsSupport cultural integration across teams joining OneHUBDigital Platform ManagementDevelop, maintain, and optimize the OneHUB intranet and digital communication channels (e.g., internal websites, collaboration tools)Ensure digital sites are up-to-date, user-friendly, and support effective employee communication, change adoption, and information sharingCollaborate with IT and digital teams on enhancements and troubleshootingEmployee Communication & Content ManagementOversee creation and management of content for OneHUB intranet, newsletters, digital sites, and internal campaignsEnsure information is accurate, timely, and aligned with OneHUB culture and strategic objectivesImplement feedback mechanisms and analytics to measure communication effectiveness and employee engagementMeasurement & Continuous ImprovementTrack, analyze, and report on change adoption, communication effectiveness, and engagement metricsLead continuous improvement initiatives for communication and change management processes

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