User Growth & Lifecycle Strategy Lead job opportunity at Grab.

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Date2026-04-08T12:41:04.734Z bot
Grab User Growth & Lifecycle Strategy Lead
Experience: General
Pattern: Full-time
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degreeGeneral
loacation South Jakarta, Jakarta, Indonesia
loacation South Jakarta,..........Indonesia
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Job DescriptionGet to Know the TeamDemand Deliveries & Mobility serves as the demand growth engine for Grab, housed within the Central Deliveries & Mobility. Work is interdisciplinary - the team focuses on growing demand efficiently, with projects covering overall strategy, ideation, experimentation, and driving implementation of growth projectsGet to Know the Role As the User Experience & Growth Lead, you will be responsible for improvements in user experience and growth across Grab's primary business. We are looking for a balance of strategy and implementation, where you will leverage data analysis and to derive actionable insights for user growth e.g., promotional spend prioritization by user, differentiated in-app experiences, retention and frequency boost, cross-selling facilitation, while leading daily coordination with Territory teams, Vertical teams, and the broader Grab Indonesia and regional stakeholders. You will report into the Head of User Experience & Growth, and be based onsite in Grab Jakarta officeThe Critical Tasks You Will PerformOversee user experience and growth trend, including setting up and maintaining required monitoring toolsPerform in-depth analysis and investigation on specific user-related issuesGuide insights & innovation pertaining to user growth (i.e., acquisition, retention, and frequency enhancement) through a continuous iteration of historical trend analysis, identification of opportunities for A/B testing, collaboration with Product teams for improvement opportunitiesDesign programs to drive user growth and work with cross-functional teams to execute and be able to assess tradeoffsScale initiatives for nationwide rollout while contributing to refining long-term strategies for user experience & growth

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