Lead Concierge job opportunity at Monarch communities.

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Date2026-05-12T18:19:54.944Z bot
Monarch communities Lead Concierge
Experience: General
Pattern: Full-time
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loacation 567 Paramus Road, Paramus, New Jersey, United States
loacation 567 Paramus Ro..........United States
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Job DescriptionThe Lead Concierge will report to Business Office Manager. This position is a non-exempt, hourly position.Job Overview:Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departmentsSchedule: Full-time Salary: $21.00 - $22.00 HourlyResponsibilities and Duties • Schedules Concierge Team Members to ensure appropriate front desk coverage • Assigns daily tasks and ensure completion of tasks • Assists the Business Office Manager and Executive Director with special projects as needed • Ensures appropriate office supplies are on hand • Coordinates maintenance of all office equipment • Answers and screens all incoming calls in a courteous and professional manner • Receives and processes mail for the community • Maintains and updates log of emergency phone numbers and resident emergency face sheets • Monitors security alarms, resident emergency call system, and front door security • Orders and maintains appropriate office supplies • Assist credit card users (Executive Director, Sales Director and Life Enrichment Director) with maintaining and posting receipts and charge reconciliation • Assists the Business Office Manager in administrative tasks as assigned, such as posting ancillary charges for residents, resident interface on billing questions, processing billing statements and additional duties as assigned. • Assists Department managers in HR clerical tasks such as coordinating and scheduling interviews for potential candidates, verifying references, processing pre-hire packets, ordering badges and uniforms, processing CN-9 and additional duties as assigned.Participates in and attends all in-service training as scheduled • Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures • Other duties as assigned

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