International Inbound Tech Process /US Shift at Saltlake Sector V. job opportunity at Adeeba e Services Pvt. Ltd..

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Date2017-07-25T09:46:13.000Z bot
Adeeba e Services Pvt. Ltd. International Inbound Tech Process /US Shift at Saltlake Sector V.
Experience: 2-years
Pattern: Full-time
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loacation Kolkata, West Bengal, India
loacation Kolkata, West ..........India
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Job DescriptionJob Role :Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.Candidate Profile:. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English.· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customer's issues and provide accurate resolution.· Should be flexible working in night shifts.

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