Service Delivery Manager (Technical Lead Infrastructure) job opportunity at Louis Dreyfus Company.

Home Jobs In Brazil Tag: Job Service Delivery Manager (Technical Lead Infrastructure) position at Louis Dreyfus Company


Date2026-03-27T11:55:34.479Z bot
Louis Dreyfus Company Service Delivery Manager (Technical Lead Infrastructure)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Sao Paulo, State of São Paulo, Brazil
loacation Sao Paulo, Sta..........Brazil
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Job DescriptionWe are seeking a strategic Service Delivery Manager to oversee the technical lifecycle, quality, and delivery of infrastructure and platform solutions across the North Latam region.This role bridges the gap between technical and business. You will provide leadership across architecture, operational readiness, and team mentorship, ensuring that infrastructure services are not only technically sound but also aligned with business SLAs, global security standards, and financial efficiency. You will act as the primary technical authority, fostering a culture of excellence and continuous improvement. Lead technical design discussions, ensuring all solutions follow global architecture and security standards.Validate architecture, deployment models, and engineering decisions across all solution phases (Design → Build → Deploy → Support)Ensure documentation, patterns, and operational guidelines are consistent and technically sound.Oversee technical implementation of projects involving servers, networks, cloud, endpoints, and hybrid platforms.Support Project Managers with technical scope, sizing, dependencies and risk assessment.Ensure complete and high-quality Build → Run transition through Operation Books and runbooksAct as the senior escalation point for complex infrastructure projects, network, servers.Collaborate with global support teams to ensure issue resolution and knowledge sharing.identify and implement automation opportunities and process optimizations.Contributes to service standardization, observability improvements, and system reliability.Promote best practices across engineering disciplines.Mentor analysts, and junior tech leads, supporting professional and technical development.Train and onboard new tech leads based on regional and global engineering practices.Foster a culture of technical excellence, learning, and collaboration. 

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