Dynamics 365 Finance Support Consultant job opportunity at Telefonica Tech.

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Date2026-02-11T10:56:11.439Z bot
Telefonica Tech Dynamics 365 Finance Support Consultant
Experience: General
Pattern: Full-time
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degreeGeneral
loacation London, England, United Kingdom
loacation London, Englan..........United Kingdom
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Job DescriptionTelefónica Tech is looking for a Dynamics 365 Finance Support Consultant to join our growing AI Business Solutions team. You’ll play a pivotal role in delivering exceptional service to our customers, using your deep Dynamics 365 Finance expertise to resolve issues, optimise systems, and unlock greater value from their solutions. Working closely with customers, consultants, and technical specialists, you’ll ensure high-quality support, continuous improvement, and a seamless experience across the full customer lifecycle.Your responsibilities will include:Providing end-to-end support for all customer-raised issuesProblem-solving and defining best-fit solutionsScoping and delivering standard changes and enhancementsIdentifying, diagnosing, and resolving Dynamics 365 Finance issues in collaboration with colleagues, peers, and Microsoft supportOffering guidance to colleagues on best practices and functionality within Dynamics 365 FinanceWorking with peers and customers to understand process requirements and recommend system improvementsParticipating in system updates and releases to ensure smooth transitions and minimal disruptionEnsuring a professional and successful service delivery experience for customersSupporting project and implementation activity to ensure service readiness ahead of go-liveProviding input, advice, and training to key users and colleaguesIdentifying opportunities to grow and enhance customers’ Dynamics 365 Finance solutionsCollaborating with colleagues across the organisation, including Technical Leads, Consultants, and Service Delivery Managers

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